Pet Planet Contact Number
Do you need assistance from Pet Planet's customer service? Whether you have a query about our products, need help with your order, or just want to share some feedback, you can reach out to us using our contact number. We're here to ensure you have a pawsome experience with us!
Below, we've outlined your different options to get in touch with Pet Planet.
Contacting Pet Planet Via Phone
1-800-123-PET (738)
Business Hours
Our lines are open Monday through Friday, from 9:00 AM to 6:00 PM EST. We're closed on weekends and major holidays to ensure our team gets some well-deserved rest and spends quality time with their lovely pets too!
Tips for a Smooth Call
Ensure a smooth call by having your order details or product information ready. Also, please note that our lines may be busy during peak hours. If you're asked to hold, don't worry, we'll be with you shortly!
Other Methods to Contact Pet Planet
If you're not a phone person, we understand. Hence, we've provided other convenient methods for you to reach us.
You can shoot us an email at info@petplanet.com. Our customer service team responds to all emails within 24-48 hours during business days.
Live Chat
For a quick chat, use our live chat feature on our website. It's available during the same hours as our phone lines. Just click on the chat icon at the bottom right corner of our website.
Social Media
Catch us on our social media platforms. We're active on Facebook, Instagram, and Twitter. Each platform has a unique username, so watch out for them!
Remember, we're always striving to improve your shopping experience. If you have any suggestions or complaints, we'd love to hear them. Don't hesitate to reach out using any of the methods mentioned above. Let's create a better Pet Planet together!
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